Effective Date [06/05/25]

1. Introduction

At AJ Multi-clean, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect the information you provide when using our website or booking services.

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2. Who We Are

AJ Multi-clean operates as a cleaning services agency in the UK. We act as an intermediary between clients and independent cleaning providers.

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3. Information We Collect

We may collect the following personal information:
• Name
• Contact details (email, phone number, address)
• Service details (property info, cleaning needs, etc.)
• Payment information (processed securely by third-party platforms)
• IP address & website usage data

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4. How We Use Your Information

We use your information to:
• Process bookings and payments
• Connect you with trusted cleaning service providers
• Send service confirmations and updates
• Improve our website and customer experience
• Comply with legal obligations

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5. Who We Share Data With

We only share data with:
• Trusted cleaning partners (to fulfill your service)
• Payment processors (e.g., Stripe, PayPal)
• IT service providers (e.g., hosting platforms)

We never sell your data to third parties.

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6. Cookies & Tracking

Our website may use cookies for:
• Website functionality
• Usage tracking (e.g., Google Analytics)
• Improving service delivery

You can disable cookies via your browser settings.

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7. How We Protect Your Data

We take appropriate security measures, including:
• Secure servers and encrypted data transfer
• Access controls
• Data minimisation practices

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8. Your Rights

You have the right to:
• Access your personal data
• Correct or delete your data
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

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9. Data Retention

We retain your data only as long as necessary for:
• Booking and service records
• Legal or tax obligations
• Customer support

10. Contact Us

If you have questions or requests about your data, contact:

[Your Company Name]
[Your Email Address]
[Your Business Address]
[Your Phone Number] please give me all pages content